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infos@supernoteworld.com

+44 7588 642902

FAQ

Frequently Asked Questions (FAQ)

1. What types of banknotes do you sell?

We offer a wide range of authentic fake banknotes, including currencies from the UK, USA, Canada, Australia, Europe, and Swiss Francs.

2. Are your banknotes legal to own?

Yes, our banknotes are designed for novelty purposes and are not intended for illegal use. Please ensure you comply with local laws regarding the possession of replica currency.

3. How do I place an order?

Simply browse our products, add your desired items to the cart, and proceed to checkout. Follow the prompts to complete your order securely.

4. What payment methods do you accept?

We accept various payment methods, including credit and debit cards, PayPal, and other secure online payment options.

5. How long does shipping take?

Shipping times vary based on your location. Generally, orders are processed within 1-3 business days, and delivery can take 5-10 business days depending on the destination.

6. Can I track my order?

Yes, once your order is shipped, you will receive a tracking number via email to monitor its progress.

7. What if I receive a damaged item?

If your item arrives damaged, please contact our customer service within 14 days of receipt. We will assist you with a replacement or refund.

8. Do you offer refunds or exchanges?

We offer refunds and exchanges within 30 days of purchase, provided the items are in their original condition. Please refer to our Returns Policy for details.

9. Do you sell vapes?

Yes, we offer a variety of vape products, including e-liquids and devices. Check our Vape section for the latest offerings.

10. What are cloned cards?

Cloned cards are replica cards designed for novelty purposes. They are not functional for financial transactions and should only be used in compliance with local laws.

11. Is my personal information safe?

Absolutely! We use advanced encryption technologies to protect your personal and payment information during transactions.

12. How can I contact customer support?

You can reach our customer support team via the Contact Us page, through email, or by using the live chat feature on our website.

13. Do you ship internationally?

Yes, we ship to various countries worldwide. Please check our shipping policy for specific details and any restrictions.

14. Can I customize my order?

Currently, we do not offer customization options for banknotes or cloned cards. All products are sold as listed.

15. How can I stay updated on new products and promotions?

Sign up for our newsletter at the bottom of the page to receive updates on new arrivals, special promotions, and exclusive offers.

If you have any other questions, feel free to reach out to us!